Raam Dev

Hi Brett,

I will forward your question along to the lead developer, but I know he’s quite busy working on the next major release of the plugin.

Hi Skip,

There are no known issues that we’re aware of. Searching through the WordPress users is definitely a database-heavy operation, so the bottleneck could be your database.

Hello,

Please keep in mind that the user must be logged in when you sell them Level 2 access, otherwise they would just be creating a second s2Member account, not upgrading their existing one.

Regarding the thank you pages: You can use the success= attribute on your shortcodes to specify where the user will end up after a successful payment (see Dashboard -› s2Member® -› PayPal® Buttons -› Shortcode Attributes (Explained)).

If you want to dynamically control that URL, you can simply insert whatever PHP code is necessary into the shortcode to specify a unique thank you page URL for the success= attribute. (You’ll need to be running a plugin like Exec-PHP.)

Hi Michael,

You cannot “reactivate” the canceled PayPal subscription, but you can reactivate their s2Member subscription by offering an upgrade form (Dashboard -› s2Member® -› PayPal® Pro Forms -› Billing Modification Forms). They would simply pay the required amount (which would recreate their PayPal subscription) and their account will then be returned to the level you selected for that upgrade form.

Hi Ryan,

If MagicMember has an export to CSV option, you’d need to export the data, reformat it using s2Member’s import format, and then import those customers into s2Member. Please see the following KB articles for more information:

Knowledge Base » Importing existing subscriptions
Knowledge Base » How to Migrate to s2Member Pro from Other Software

Hello,

Please see my responses below:

I would like to add up download times anyway, and set the limit for that. How can I do this?

You would need to dig into the code and modify its behavior. As per our support policy (please see s2Member® » Support Policy » Outside Scope), we do not support custom programming or modifications to the code.

Another question, I don’t see clearly in the documentation that there is expiration time for a download link. For example, paid user can only download the purchase item with in 30 days after the payment date. Can this be done?

Please see Dashboard -› s2Member® -› Download Options -› Advanced Download Restrictions. Using a download key, you can generate a link that expires within 24 hours. Then, you can sell a page using Specific Post/Pages (see Dashboard -› s2Member® -› PayPal® Buttons -› Specific Post/Page (Buy Now) Buttons) that has an expiration of, let’s say 30 days. On that page, you’d place the code to generate the download link. After 30 days, the user would lose access to that page and any URL they copied would expire after 24 hours (since they lose access to the page, they wouldn’t be able to generate a new download link).

Can a user see their own purchase history?

Currently s2Member does not display purchase history. If this is something you require, you’d need to create your own solution. You may want to see this thread for ideas of how other customers have done this.

Hi Frank,

Is the account they’re using to login to their site the same account that was created as part of signing up through s2Member? If so, then the problem is that s2Member’s levels do not have the capabilities to add posts/pages. As I explained earlier, all the s2Member Levels use the Subscriber role capabilities, which does not allow adding post/pages.

Hi Sheila,

~ I’m very sorry and I apologize for the delayed response.

We answer support and pre-sale queries in the order they were received and we’ve had a slightly higher than usual volume lately.

Please let us know if you have any other questions.

Hi Jaun,

Yes, all of that is possible. If you want to set up a page that allows the customer to select his options and then go to another page to checkout and pay, you can use Dynamic Shortcode Attributes to dynamically configure the shortcode on the payment page. You’ll need to write some code the calculates all the options and pricing based on what the customer selected and then display the s2Member Pro-Form with those options.

You can read more about Dynamic Shortcode Attributes here.

Hello,

Please see my replies below:

1. Members
Front page
Login
Register
Lost password
create a profile with some fields + upload files
update profile

s2Member uses the WordPress login and authentication system, so Login, Register, and Lost Password are all taken care of through WordPress. (With s2Member Pro, you can use the Pro-Forms feature to create your own registration forms instead of using the WordPress signup page.)

s2Member allows you to create custom registration/profile fields (see Dashboard -› s2Member® -› General Options -› Registration/Profile Fields) and has a profile editor, however there is not currently a feature for uploading files.

2.forms
easy build forms

Yes, s2Member Pro comes with the Pro-Forms feature which allows you to create your own registration forms. Custom Registration/Profile Fields can be created to show on these forms.

3. Export/import data
user data and forms data to excel or csv

Yes, s2Member Pro includes an import/export feature.

4. s2member Pro have trial or demo to test all Features?

Yes, s2Member Framework is free and creates the base for s2Member Pro. All features in s2Member Framework are included in s2Member Pro and we recommend downloading and installing the Framework first to see if s2Member fits your needs.

5. Are available service integrate/implementation/custom on website?

No, we do not provide custom integration services. If you need to hire a programmer to assist with setting up s2Member, we recommend searching jobs.wordpress.net.

Scott,

Is your Gravity Forms integration creating WordPress accounts when the user fills them out and submits them? If so, that would explain why it’s saying the username has already been used.

Hi Frank,

The s2Member roles are all based on the WordPress Subscriber role, so you are correct that assigning them an s2Member role would revoke them of admin privileges. s2Member is not designed to support restricting access to users with Admin access.

While s2Member is compatible with WordPress Multisite Networking, the sites within a WordPress network are separate and not interconnected. That means you cannot share users, logins, or other data across the sites (including access control).

Please see the following from WordPress.org:

The sites in a multisite network are separate, very like the separate blogs at WordPress.com. They are not interconnected like things in other kinds of networks (even though plugins can create various kinds of interconnections between the sites). If you plan on creating sites that are strongly interconnected, that share data, or share users, then a multisite network might not be the best solution.

The s2Member Multisite feature allows you to offer the s2Member plugin to sub-sites, giving your sub-sites the ability to setup and use s2Member on their own. When you upgrade s2Member on the primary site, the s2Member plugin is automatically updated for all your sub-sites. However, things like access restrictions on one WP installation are not shared across WP installations (again, the WordPress Multisite feature itself isn’t designed to work like that).

There are plugins that allow you to get around these WordPress Multisite limitations, however they may or may not work with s2Member. There are also plugins that allow you to manually edit the capabilities of various WordPress Roles, including the s2Member roles. You could potentially edit the s2Member roles to provide certain admin rights, but none of that would be supported by s2Member.