Raam Dev

Hi Vanessa,

The next step would be to delete the plugin folders from the server via FTP and then re-upload them and reactivate the Framework.

Also, regarding the ClickBank forms not appearing: Have you enabled that gateway in Dashboard -› s2Member® -› Other Gateways?

Hello Devra,

Can you tell us what your Open Registration setting is set to (Dashboard -› s2Member® -› General Options -› Open Registration)?

If it’s set No ( do NOT allow open registration ), then s2Member will wait until it receives payment confirmation from PayPal and only then will it allow registration. Since it could take PayPal a few minutes to send that payment confirmation message to s2Member, we notify the customer that they will receive an email with a link where they can register.

However, if you’re using the Pro-Forms, then the user should’ve created their account as part of their payment process. Are you using Pro-Forms or just the PayPal Buttons?

Hello,

This has to do with delays in ClickBank sending IPN messages to s2Member. Until s2Member receives the payment confirmation IPN message, it has no way of knowing that the purchase was successful. Therefore, it wouldn’t make sense to allow registration for a purchase until the purchase has been confirmed.

If the emails are not being sent when they should be, then I recommend enabling logging (Dashboard -› s2Member® -› ClickBank® Options -› Account Details -› Logging) and then looking in the logs for more details about what’s happening. (Feel free to share suspicious entries here with us and we’ll look at them; just be sure to X-out any private details such as email addresses.)

The rt=”M” doesn’t look right in your shortcode, as the rt= attribute means Regular Term = Months (please see Dashboard -› s2Member® -› PayPal® Pro Forms -› Shortcode Attributes (Explained) for details on the attributes).

If you want to do a 24-hour one-time access pass, then you should select One Time ( for 1 day access, non-recurring ) and then generate your shortcode. That will create a Pro-Form that provides 1 day of access.

The PayPal Buttons should work the same way and you’d select the same One Time access option. Just make sure you press Generate Button Code after making your changes and then copy/paste the shortcode onto your page.

Hi Matt,

Have you tried deleting the plugin via FTP and then re-uploading the plugin via FTP as well?

Hi Boudewijn,

Are you referring to putting both the [s2Member-Profile /] shortcode and the Billing Cancellation shortcode on the same page? If so, then yes, you should be able to do that.

Hi John,

Please see my replies below:

I have added the people who have paid by mail to a level on s2member (where I know their email address). What I would like to do is enable them to renew online. I guess I will have to get them to let me know when they want to renew, knock them down to free member and let them upgrade to level 1? A bit messy but manageable. Are there any better ways?

Unfortunately, that would be the best way of accomplishing that. What you’d do is create a page that contains an upgrade form (Dashboard -› s2Member® -› PayPal® Pro Forms -› Billing Modification Forms) that upgrades the user from a free account back to one of the levels.

If you want the downgrade to a free account to happen automatically, could manually set their Automatic EOT Time (see the Automatic EOT Time field when editing their account) to the date their account should expire. Then, make sure that your Automatic EOT Behavior (Dashboard -› s2Member® -› PayPal® Options -› Automatic EOT Behavior) is set to “Demote” and not “Delete”. When their account expires on the date you specified in the Automatic EOT Time field, they will automatically
be demoted to a Free subscriber.

My second question is looking at the PayPal Pro forms it seems I can allow payment via credit card via paypal (don’t use “accept” but use “accept_via_paypal”). I presume this does not keep any CC info on-site but just passes it to paypal? I don’t have a PP Pro account, just a premier account. Will this method still work?

If you want to accept credit cards on-site and have them processed through PayPal, you’ll need to have a PayPal Pro account. The alternative to accepting credit cards without requiring your customer to have a PayPal account would be to enable that feature on PayPal’s side. The customer would check out with PayPal, click the button that says “I don’t have a PayPal account”, and would then fill out their credit card details on PayPal’s site.

Hi Stefan,

When you say “nothing happens”, do you mean that the field is not created? If so, it sounds like you could be having browser issues related to JavaScript. Coud you please try clearing your browser cache and also try using a different browser to see if that fixes the problem?

Hi Nick,

s2Member is not designed to allow users access to the WordPress administration panel. All of the s2Member level capabilities are based on the WordPress Subscriber role, which does not allow any admin access.

If you’d like to modify the s2Member role capabilities manually and then tweak the s2Member code to allow such access, you should be able to do that, however we do not support such modifications (please see s2Member® » Support Policy » Outside Scope).

Hi Rick,

Please see line 378 of includes\classes\custom-reg-fields.inc.php. You’ll see a section of that line that looks like this:

... ($field["required"] === "yes") ? ' *' : '') ...

That should be where you’d change the asterisk to something else.

Hi Huss,

Yes, this is certainly possible with s2Member. To separate the content for each level, you’ll need to make use of Custom Capabilities (please see Video » s2Member (Custom Capabilities)).

I recommend you take a look at our tutorial videos, as they provide lots of examples and information.

Hi Rick,

Unfortunately we do not have an ETA at this point. We’re working hard on the next version and we will make an announcement as soon as possible.

Hi Chris,

Have you configured AWeber with the email parser? Please see Knowledge Base » AWeber email parser for s2Member