Eduan

Hello Dan, Gabor,

Could you both please try all of these common trouble shooting tips and see how things work out, and report that.
Knowledge Base » Common Troubleshooting Tips

– Eduan

Hello Kim,

I’m afraid that if you’re not really gonna offer any content then s2Member is not for you. If all you want to do is receive payments then you can use normal PayPal buttons that you generate over at PayPal.

– Eduan

Oh yes, like Jason said. :)

Although at that point they’re actually paying and registering at almost the same time. ;)

Hello Frank,

That is not a page, actually. To edit it or do anything to it you will need to edit WordPress’ source code I believe.

That registration page is actually a script generated by WordPress, so it is a page, but not one you can edit or play with. :)

– Eduan

Hello Montaya,

If you’re gonna use s2Member in a multisite network then you need to buy the network support license, the most expensive one in other words, which would also give you a special version of s2Member designed for multisite networks.

https://www.s2member.com/network-support-co/?s2-ssl=yes

– Eduan

That is all very strange.

What happens if you try something like this?:

if ('open' == $post->comment_status):
	if (current_user_is("s2member_level1")): ?>

Of course you would add a closing endif at the bottom. :)

Also, I noticed, all of your examples are missing a ‘)’ for all the if statements. ;)

– Eduan

You can just create a subdomain and install WordPress there, to test only. :) Just remember, the only thing you should install is s2Member, nothing else, not even the theme. ;)

And if it works like that, I’m afraid you’ll have to reinstall your current installation of WordPress from zero, reinstalling everything.

– Eduan

OK, could you please try removing that redirection that you setup with the Login With Ajax plugin?

s2Member will automatically redirect to the login welcome page, so there’s no need to setup that redirection. :)

The only thing I can think of is because s2Member has no way of knowing to what user PayPal is referring to.

When the user is upgraded through s2Member, s2Member does lots of stuff in the background, among those things is recognizing to what user give the correct access.

However if things happen at PayPal’s side, PayPal is not telling s2Member what user it’s talking about, and so s2Member has no way of knowing what user to actually upgrade.

– Eduan

Hello Norm,

I believe this is a PayPal value most probably. I believe s2Member uses it to recognize one customer from another. :)

And to change the format, there’s probably no way to do this if you can see it in PayPal, because PayPal generates that number and outputs it, and then gives it to s2Member. From what I know.

– Eduan

Hello Gary,

This error is introduced by 1 of 2 things. Your theme, and apparently that isn’t the problem. Or the HTML itself.

Could you please go into code mode when editing that page/post and paste here what you see? It would be very useful to see what the problem might be. :)

Before doing that though, could you please try using the default theme (TwentyTwelve) and see if it works? Thanks!

– Eduan

Hello Tim,

So if I understood correctly, you’re saying that it’s possible a hacker was able to access your website through s2Member?

And the hacker keeps changing the permissions of your folders?

– Eduan

Hello Maxime,

I’m afraid that for this you wil need to modify WordPress I believe. Because WordPress is the one that creates these passwords and sends the emails. :)

– Eduan