Bruce

What I need is when a user buys a subscription for 1 month and his subscription ends for example in 13th Sep 2013(this is the EOT date and it is known, is that correct?), this date to be displayed in the admin users list for every user automatically, in order the site owner to know when is the expiration date for every user-member. I have pulled already the expiration date in the front-end profile page of every user and everything is working fine. But the problem is in the admin users list panel.

So in other words the EOT is not set in either place? That is to be expected. You said that you want to see when a User signs up for a 1-month subscription and the subscription ends at a date. This is what the EOT date does. It shows when a User will stop being charged for access. As long as a subscription is ongoing, there is no date for when the User’s subscription will end because it is ongoing. If you want Users to sign up for 1 month of access, non-recurring then this value will be populated. You would do that by creating Buy-Now Buttons/Pro Forms rather than Subscription Buttons/Pro Forms.

Thank you for your inquiry.

I’m sorry for the delay in response.

I’m afraid I can’t go too into detail here, according to our Support Policy. I would say that you have some major things worked out already. You know how the PayPal IPN w/ Proxy Key works at a basic level and have the URL for that integration. Zaxaa seems to provide the basics for acquiring their equivalent of the PayPal IPN Variables. What you need to do is use the test script they provided you in PHP, and use it to receive the variables from Zaxaa, then reformat these variables and send them to s2Member formatted the correct way.

s2Member expects the variables that PayPal passes as detailed in the PayPal IPN documentation, and a custom variable equal to your domain name.

You will need to connect to the URL you had above, in your topic and POST the reformatted variables to s2Member with the PayPal Proxy Key.

You were right, the permmsions was incorrect. So I fixed it however it still didn’t make a difference. I will send you the dashboard login.

Thanks. I’m taking a look now.

Thank you for your inquiry.

I’m very sorry for the delay in response.

1.) Does the plugin allow us to have unlimited clients?

Yes. Neither s2Member or WordPress puts any limitations on the number of Users that you can have.

2.) Will each client be able to have their own separate area for information specific to them? I see that you have “membership levels”, but just want to confirm that each of our clients can only see documents specific to each of them once they login.

Yes, you can set up a Page on your site that uses some of s2Member’s dynamically-generated information for Users to show them information specific to their account. There’s a lot of information on how you can accomplish this in this part of your Dashboard when you have s2Member installed:

Dashboard -› s2Member® -› API / Scripting -› PHP/API Constants

You may also want to take a look at these parts of the Dashboard for clarification when you first get started with s2Member:

Dashboard -› s2Member® -› General Options -› Login Welcome Page
Knowledge Base » Simple Shortcode Conditionals

3.) Do you offer a customizable layout/login?

You can customize your login/registration page in this part of s2Member’s backend in your WordPress Dashboard:

Dashboard -› s2Member® -› General Options -› Login Registration Design

Or, if you have s2Member Pro, you can use Pro Forms on the front-end of your site, which conform to the style of your theme.

4.) Can we have control over creating customer accounts? We don’t want just anyone to be able to register, we want to provide our customers with login credentials, so that we have control over who does and does not have access to the “customer portal area”. I don’t see a need for any of our customers needing to pay to login, is having paying customers requirement?

If you’d like to create Users manually, you can do that directly through the WordPress Dashboard.

5.) In the default configuration, where area documents hosted? On the local web server?

I’m assuming you mean documents that you might make available to Users through s2Member. This is in a directory that’s created when you install s2Member called /s2member-files/. There is full documentation on this in the Download Options section of the Dashboard.

6.) How are file uploads and downloads “secure”? Are file transfers encrypted?

s2Member does not secure uploads. You upload your files via FTP, which is password protected by your hosting environment.

s2Member’s file downloads are protected by Membership Level. Downloads are tracked and if a User tries to access a file that they do not have access to, they are prompted with an error. There is further information on this here:

Dashboard -› s2Member® -› Download Options -› Basic Download Restrictions

7.) Do you offer support packages for business? If we have a “production down” scenario, what kind of response time can we expect?

No, currently we only offer support through our Customer’s forum. Our support policy for this forum is detailed here:

s2Member® » Support Policy

Thank you for reporting this important issue.

I’m seeing that all of s2Member’s JavaScript and CSS is loading into your site, so the problem is not that s2Member is not trying to load this part of the form. My guess would be that something in your theme is preventing this from working correctly. Try reverting back to a default WordPress theme, and see if the images for your credit cards show up then. If they do then you’ll know this is an error with your theme’s CSS, and you should contact your theme’s developer to see what you can do about this.

Otherwise, let me know and I’ll take another look.

Are you talking about the subscription ID (I-EUAVMMPD04HF)? Yes, I’m using the correct format.

No, this Subscription ID is the same format from PayPal all the time. I was referring to the need to have a custom attribute set to your domain name.

Duh. How about missing the closing quotes on the div style? That was it, Bruce. =redface=

Ah I missed that, too. Happens to the best of us. Glad to hear you got your issue figured out. Let us know if you run into any more problems. :-)

Well, I guess it was not an error after all. While following your advice above, I noticed that there is a “new user sign up” form under “general options” and also a “sign up confirmation email” under Paypal options. I needed to change the later.

I see. Thanks for the update. Glad to hear that you fixed your error. :-)

Passing a cbur value is not the issue. Cbur passes just fine. CBFID doesn’t pass when CBUR is in the url.

What I’m saying is not that the issue is that there is no value as far as the reason that ClickBank is not getting the cbfid value. The issue is going on with the process of urlencoding the string. If you’ll look at the query string:

?time=somenumber&vvvv=someothernumber&item=1&vvar=cbskin%26cbfid%3Dmycbfidnumber%26cbur%26cbf%26s2_invoice%3D1%26s2_p1%26s2_p3%26s2_desc%26s2_custom%3Dmywebsiteaddress%26s2_customer_ip%3Dmyipaddress%26s2_referencing%3D12%26_s2member_sig%some

You see that at a certain point, the URL stops generating ampersands (&) and uses %26. This is a result of an improperly-formatted URL when it’s passed through PHP’s urlencode function:

http://php.net/manual/en/function.urlencode.php

The URL above has only 4 set variables for this reason:

time, vvvv, item, and vvar. The vvar variable’s content is this, because the ampersands that usually separate the variables in the URL have been urlencoded as %26:

cbskin%26cbfid%3Dmycbfidnumber%26cbur%26cbf%26s2_invoice%3D1%26s2_p1%26s2_p3%26s2_desc%26s2_custom%3Dmywebsiteaddress%26s2_customer_ip%3Dmyipaddress%26s2_referencing%3D12%26_s2member_sig%some

That is what’s causing the issue, not the variables that are passed themselves, but corruption of the variables, and I’m unsure what is causing this in this URL, because it has been edited. If adding a value to cbur does not change the outcome, we will need to take a look at your installation to see what’s causing this.

Starting a new website, how do I change Primary domain name for my account? I have a single site license.

As Ryan mentioned, you can change your primary domain in your Profile page.

Thanks Ryan for your contribution. :-)

While digging around today, I also noticed that the “Add new user” dialog within the Dashboard is broken as well – gives a “Could not retrieve file” error for user-add-new.php.

Can you specify the exact path to this file? A screenshot or if you could paste the entire error here would be great.

Thank you for reporting this important issue.

I’m very sorry for the delay in response.

Do you have any caching plugins installed? If you do, disable them. I’m unsure what could be causing this. Can you try switching back to a default WordPress theme temporarily? You may also want to check out this list for the best way to troubleshoot this issue:

Knowledge Base » Common Troubleshooting Tips

If you none of that fixes the issue, please send us a Dashboard login so we can take a look here:

s2Member® » Private Contact Form

The only thing strange is that i didn’t find this file “checkout.inc.php”…
i found this one instead: “paypal-checkout-in.inc.php” it has the extra “-in”… maybe you can explain why?

That’s my fault. I told you the wrong file name. So sorry about that. I’m editing my reply to reflect his.