Raam Dev

Hi Genie,

s2Member support is only provided through these support forums; there is no phone support. Please see our Support Policy for more information.

I read through your replies above, but I’m having trouble understanding the problem. From Cristian’s post I gather that you’re using several different plugins and possibly a special theme that adds lots of features.

My first recommendation is to disable all other plugins and switch to the default TwentyEleven theme to rule out any possible conflicts: Do you still have the problem? If so, could you please describe the problem for me?

Hi Vahur,

That looks like a CSS problem. It appears that you’re styling the Pro-Form yourself, using your own custom CSS, so I recommend looking into that. If you had a programmer make the customizations, you’ll need to consult with them.

Hi Scott,

We haven’t set a release date and I don’t have any information on an estimation, but we are most definitely still working hard on getting the next major release out as soon as possible. Thank you for your patience.

The first thing I noticed is that your code is missing the curly brackets for the first if-block. It should be:

<?php
$s2member_last_payment_time = get_user_field('s2member_last_payment_time');
if (!empty($s2member_last_payment_time)) {
	if(current_user_is("S2member_level2"))
	    echo 'Next Payment: ' . strtotime(date("M-d-Y", $s2member_last_payment_time) . " +1 month");
	elseif (current_user_is("S2member_level3"))
	    echo 'Next Payment: ' . strtotime(date("M-d-Y", $s2member_last_payment_time) . " +3 month");
	elseif (current_user_is("S2member_level4"))
	    echo 'Next Payment: ' . strtotime(date("M-d-Y", $s2member_last_payment_time) . " +6 month");
	elseif (current_user_is("S2member_level5"))
	    echo 'Next Payment: ' . strtotime(date("M-d-Y", $s2member_last_payment_time) . " +12 month");
}

?>

Any if-blocks that contain more than one line below the conditional must use curly brackets. Your other if-blocks only contain one line (the echo line), so they don’t need the curly brackets.

The second thing I recommend is testing the various assumptions by echo’ing different variables and statements to confirm they contain the data you’re expecting. For example:

<?php
$s2member_last_payment_time = get_user_field('s2member_last_payment_time');

echo 'DEBUG: $s2member_last_payment_time contains ' . $s2member_last_payment_time;

if (!empty($s2member_last_payment_time)) {
	if(current_user_is("S2member_level2"))
	    echo 'Next Payment: ' . strtotime(date("M-d-Y", $s2member_last_payment_time) . " +1 month");
	elseif (current_user_is("S2member_level3"))
	    echo 'Next Payment: ' . strtotime(date("M-d-Y", $s2member_last_payment_time) . " +3 month");
	elseif (current_user_is("S2member_level4"))
	    echo 'Next Payment: ' . strtotime(date("M-d-Y", $s2member_last_payment_time) . " +6 month");
	elseif (current_user_is("S2member_level5"))
	    echo 'Next Payment: ' . strtotime(date("M-d-Y", $s2member_last_payment_time) . " +12 month");
}

?>

Finally, I noticed your usage of current_user_is(“S2member_level2”) is incorrect: it should be s2member_level2, with a lowercase ‘s’, not uppercase.

So the final code I suggest testing is:

<?php
$s2member_last_payment_time = get_user_field('s2member_last_payment_time');

echo 'DEBUG: $s2member_last_payment_time contains ' . $s2member_last_payment_time;

if (!empty($s2member_last_payment_time)) {
	if(current_user_is("s2member_level2"))
	    echo 'Next Payment: ' . strtotime(date("M-d-Y", $s2member_last_payment_time) . " +1 month");
	elseif (current_user_is("s2member_level3"))
	    echo 'Next Payment: ' . strtotime(date("M-d-Y", $s2member_last_payment_time) . " +3 month");
	elseif (current_user_is("s2member_level4"))
	    echo 'Next Payment: ' . strtotime(date("M-d-Y", $s2member_last_payment_time) . " +6 month");
	elseif (current_user_is("s2member_level5"))
	    echo 'Next Payment: ' . strtotime(date("M-d-Y", $s2member_last_payment_time) . " +12 month");
}

?>

Hi Michael,

I just tested this on the latest version of Firefox and it works as expected, so I suspect there’s a problem with your browser cache or another WordPress plugin is conflicting with s2Member, or a Firefox extension that you have installed is causing these weird issues.

I recommend clearing your Firefox browser cache and testing again. If that doesn’t fix the problem, I suggest trying to deactivate other WordPress plugins and/or Firefox extensions.

No, you should not have any problem. The Level Labels are stored in the database and are not part of the export file. Also, the Custom Capabilities will simply be assigned to the users when you import them. If you’re not using those Custom Capabilities on the new site, having users with those Custom Capabilities won’t cause any problems.

If you don’t want the users to have any Custom Capabilities assigned to them on the new site, then you can clear the Custom Capabilities column for all the users before you import them into the new site.

Hi Michele,

Yes, you’ll need to request the invoice from Elizabeth. I assume you want this, so I’ll go ahead and put in a request in for Elizabeth to send it.

Hi Colin,

You can certainly manually add users (see Can I create new Membership accounts manually with s2Member?). If the new user didn’t pay with a payment gateway, you can leave the Paid Subscr. ID and gateway fields empty.

There is not currently any feature for creating/selling gift subscriptions within s2Member, so you’d need to handle that part yourself.

Glad to help, Oriol. Let us know if you have any other questions. :)

Glad to hear you fixed it, Chase! Let us know if you have any other questions.

Hi Andy,

If you received a blank screen, then I suspect there was a glitch somewhere. If it’s not still happening, I wouldn’t worry about it. When someone is banned, they should receive a message that explains why they’re not able to login. There really isn’t anything that can be “setup wrong” when it comes to the IP Access Restrictions.

Hi Colin,

s2Member doesn’t have any generators for HTML that creates a drop-down list of items for the Specific Post/Page Buy Now buttons, but you could certainly code one that simply presents the user with a list of Posts/Pages you’re selling and upon selecting the one they want sends them to a PayPal Button specifically configured to purchase that page.

You could also make this process a bit more dynamic by using dynamic shortcode attributes. That would save you from needing to generate a separate shortcode for each page.