Raam Dev

Feature request received. ~Thank you.

Hi Jean-Michel,

Unfortunately the s2Member back-end pages (i.e., the administration pages, including the button generators) are not yet translation-compatible. If you want to change that text, you’ll need to modify the core s2Member files; those changes will be overwritten with upgrades to s2Member.

We’re working to improve translation support for the back-end administrative pages in the next major release of s2Member.

Hi John,

Please try downloading the full JWPlayer from here and uploading all of the files to /jwplayer/.

Hi Miranda,

Please see below:

2) I have a lot of javascript content. Will they still work if it is stored behind the wp/ folder and permissions?

Your non-WordPress pages do not need to be stored inside the WordPress directories (doing so wouldn’t have any affect on performance anyway). There’s no way for us to know if your JavaScript content will or will not work, as there are simply too many variables involved.

Please take a look at this knowledge base article for an explanation of how to protect non-WordPress pages. The pages do not need to reside inside the WordPress directories; you simply need to include one of the core WordPress files in your non-WordPress page (which must be a .php file).

3) I have javascript and a lot of styling.. is this going to slow down my site more because the pages will now be in the wp/ folder and behind permissions?

That will depend on the JavaScript and the styling. We recommend installing the free version of s2Member (s2Member Framework) and trying things out with that first. If the free version works to your satisfaction, you can upgrade to Pro and all your existing configuration will be maintained.

4) Is there a login box for non wordpress pages?

s2Member does not provide a login box for non-WordPress pages.

• This reply was modified 4 years, 10 months ago by  Raam Dev.

Knowledge Base » Troubleshooting Email Delivery Problems

Hi John,

Did you create a page with the permalink /log-in/? If not, you should probably be using http://spotontrades.com/wp-login.php

Did you create pages with the permalinks /basic-members-area/ and /full-members-area/ and then restrict those pages in Dashboard -› s2Member® -› Restriction Options -› Page Access Restrictions?

Also, have you tried disabling s2Member and accessing those pages? If you still receive 404 errors even after disabling s2Member, then you may have an issue with your theme or with your permalinks.

Hi Thomas,

That shouldn’t be happening if your WordPress account has the role of “Administrator”. If you accidentally changed your role to one of the s2Member protected roles (something that WordPress shouldn’t allow you to do in the first place), that might describe what’s happening.

Are you logging in directly to the admin interface or using a login widget on your site? If you’re using a login widget, try logging directly into /wp-login.php. If you’re using URI Restrictions (Dashboard -› s2Member® -› Restriction Options -› URI Access Restrictions), you may have accidentally configured something that incorrectly redirecting you.

You can also try disabling the s2Member plugin manually by using FTP to rename the s2Member folder in /wp-content/plugins/. Renaming the folder to something other than /s2member/ will cause WordPress to disable the plugin.

If that doesn’t work, you’ll need to manually change your user’s role back to Administrator in the database. For that, you’ll want to search Google for instructions and/or post a question in the WordPress.org Support Forums.

Hi Simon,

You can reset the IP restrictions for a specific account by editing that user’s account (Dashboard -› s2Member® -› Browse Members), checking the box that says Reset IP Restrictions, and then pressing the Update User button at the bottom.

Unfortunately, there is no easy way to view the IP Restriction logs as that information is stored in the database and not a simple log file.

• This reply was modified 4 years, 10 months ago by  Raam Dev.

Hi cassel,

There is not currently a way to rate posts, however if you want to remember posts for your own reference, you can use the “Add to My Favorites” button at the top right of the thread and then access that list from your profile.

Hi Miranda,

Please see Knowledge Base » Protecting Non-WordPress Content with s2Member

Thank you for sharing that info, Tony! That plugin definitely sounds useful for anyone else in the same scenario. :)

Hi Michael,

Thank you for the kudos and the feedback. :)

We’re working to build the Knowledge Base as a comprehensive place for documentation and tutorials, along with plans to expand on the Videos.

If you have any suggestions for how we can make our documentation better, we’d love to hear your ideas.

Hi Bill,

Yes, you can create memberships manually (see Pre Sale FAQs » Can I create new Membership accounts manually with s2Member?). If the user paid for their membership using a non-supported gateway (or cash), you can manually set the expiration time on their account by entering a date/time into the Automatic EOT field on their profile.

Users can renew their membership with a supported gateway using a Modification Button (see Dashboard -› s2Member® -› PayPal® Buttons -› Subscr. Modification Buttons, which you can make available to them after they’ve been demoted (you’ll want to make sure they’re logged in when using these buttons, otherwise their payment won’t be linked to their account).

If you want them to renew using a non-supported gateway, you’ll need to manually “upgrade” their account from Free Subscriber status to the applicable level after you’ve received payment (again, this is done by editing their profile and changing their role from Free Subscriber to the correct level).