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Cristián Lávaque


My Latest Replies (From Various Topics)

Viewing 25 replies - 1,801 through 1,825 (of 7,376 total)
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Posted: Thursday Mar 14th, 2013 at 10:49 am #44615

Hi Steve.

When you say Welcome Email, you mean the Signup Confirmation or the New User email?
[hilite path]Dashboard -› s2Member® -› PayPal® Options -› Signup Confirmation Email[/hilite]
[hilite path]Dashboard -› s2Member® -› General Options -› Email Configuration -> New User[/hilite]

What does the email log say?

Did you verify that your PayPal integration is all correct? [hilite path]Dashboard -› s2Member® -› PayPal® Options[/hilite]

Have you tried all the troubleshooting advice in this article? Knowledge Base » Common Troubleshooting Tips

Could you submit the site’s info, I’d like to do a test purchase for 1 cent and look at the log entries for that. Let me know when you sent it, please. s2Member® » Private Contact Form

Posted: Thursday Mar 14th, 2013 at 10:38 am #44613

Glad you found the problem and fixed it, Clifford. I’m sure that your update will help others having this problem. :)

Posted: Thursday Mar 14th, 2013 at 10:12 am #44612

Hi Ronnie.

No, s2Member doesn’t integrate with it yet, but I’ll add it to the requets.

Posted: Thursday Mar 14th, 2013 at 10:10 am #44611

Thanks for the update.

Yeah, OpenOffice is a good one to open the export CSV with.

Regarding format, this article is very helpful: Knowledge Base » Import (or Mass Update) Users

Posted: Thursday Mar 14th, 2013 at 10:06 am #44610

Hi Stuart.

What you’re reporting is not common although we have many site owners using the pro-forms with coupons and their visitors using IE9 without this problem. There must be something in your site causing it.

Diid you try everything here? Knowledge Base » Common Troubleshooting Tips

Posted: Thursday Mar 14th, 2013 at 10:00 am #44609

Hi Joseph.

Right, I think the fields would be exported in the order they were created. I’ll check with Jason.

You can rearrange the columns in OpenOffice Calc, I’m guessing MS Excel can do it too. http://www.oooninja.com/2008/03/drag-drop-move-copy-link-cells-calc.html

Posted: Thursday Mar 14th, 2013 at 9:51 am #44608

Hi Damian.

[hilite pre_code]
$_orderLink = "http://eb1.MyClickbankId.pay.clickbank.net/?cbskin=8335&s2_invoice=1%3AMyCustomTag&s2_desc=My+Product+Desc&s2_custom=mydomain.com&s2_customer_ip=" . $_SERVER['REMOTE_ADDR'] . "&s2_referencing=" . S2MEMBER_CURRENT_USER_SUBSCR_ID;
wp_redirect (c_ws_plugin__s2member_utils_urls::add_s2member_sig($_orderLink,"")) . exit;
[/hilite]

It’d be better to use the shortcode with URL output. [hilite path]Dashboard -› s2Member® -› ClickBank® Buttons -› Shortcode Attributes -> output[/hilite]

[hilite pre_code]
$_orderLink = do_shortcode('[[s2Member-Pro-ClickBank-Button ... output="url" /]]');
wp_redirect($_orderLink); exit;
[/hilite]

Replace the shortcode with our own. [hilite path]Dashboard -› s2Member® -› ClickBank® Buttons[/hilite]

Here’s a hack that uses that in a must-use plugin: http://www.s2member.com/forums/topic/using-clickbank-and-paypal/#post-11438

Posted: Thursday Mar 14th, 2013 at 9:33 am #44607

I will be using authorize.net

Got it. You can ask Authorize.Net directly what the limit would be. If it’s higher than 10K, then just generate the s2Member shortcode for the pro-form and then manually edit the shortcode to enter the higher amount.

I’ll check with Jason if the 10K limit is in the shortcode generator only or if s2Member would apply it when processing the pro-form too.

And you can do test purchases with Authorize.Net. [hilite path]Dashboard -› s2Member® -› Authorize.Net® Options -› Account Details -› Developer/Sandbox Testing[/hilite]

I saw somewhere in the S2 member panel an explanation on how advanced conditionals and pricing individual combinations for updgrades between specific membership levels but now I can’t find it.

[hilite path]Dashboard -› s2Member® -› API / Scripting -› Simple/Shortcode Conditionals[/hilite]
[hilite path]Dashboard -› s2Member® -› API / Scripting -› Advanced PHP Conditionals[/hilite]

Posted: Thursday Mar 14th, 2013 at 9:26 am #44605

Cool. Let us know how it goes. :)

Posted: Thursday Mar 14th, 2013 at 9:18 am #44603

Upon signup, either paid through a PayPal S2 member integration, or a free membership, a member would then be sent the opt in form for your Mailchimp list automatically.

Actually, if you integrate s2Member with MailChimp, the user won’t need a separate MailChimp form. The registration will opt him into the MailChimp list you set for the level of his new account. [hilite path]Dashboard -› s2Member® -› API / List Servers -› MailChimp®[/hilite]

Then he’ll just receive the MailChimp subscription confirmation email.

Video » s2Member (API List Servers)

Posted: Thursday Mar 14th, 2013 at 9:14 am #44601

In short, when placed in the protected /wp-content/plugins/s2-member-files/ folder, the index.html files will not correctly render pages which included swf or the alternative html5 content. Instead I get a blank page however the page appears to completely load because I can access the source code.

That’d be because every file you place in the protected folder will be protected. It seems that in index.html, the URLs of all the other protected files will need to have a download key to load them. [hilite path]Dashboard -› s2Member® -› Download Options -› Advanced Download Restrictions[/hilite]

Posted: Thursday Mar 14th, 2013 at 9:09 am #44600

I’m almost there. I just didn’t understand the first part
“You could first check by email address if the user is already registered.”

http://codex.wordpress.org/Function_Reference/get_user_by

3. If email account exsists, but username is different…UGG, what do we do here?

An email match would be enough to know it’s the same user, right?

Posted: Thursday Mar 14th, 2013 at 9:01 am #44599

Hi Ryan.

I’d like to see a screenshot, but I’m suspecting that you have a JavaScript conflict… Could you do the tests explained in this article? Knowledge Base » Common Troubleshooting Tips

Posted: Thursday Mar 14th, 2013 at 8:59 am #44598

Hi Juan.

the problem was the transaccions was not going through because it was a recurring billing transaccion and we dont have that service anable just yet ( need to pay for it ) but the problem its suppose to be an NON-RECURRING transaction, and in the in shourt code for the PRO FORM have it setup as NON-RECURRING payment

They are all subscription shortcodes, even if they don’t recur. Trials are only possible with subscriptions. If you want to not sell a subscription, it should be a buy-now, set the [hilite mono]rr[/hilite] attribute to “BN”. [hilite path]Dashboard -› s2Member® -› PayPal® Pro Forms -› Shortcode Attributes -> rr[/hilite]

You’ll need to upgrade the PayPal Pro account to have the DPRP service to sell subscriptions getting paid on your site. If you get paid via Express Checkout, it won’t be a problem, but the user will be required to login to a PayPal account.

Posted: Thursday Mar 14th, 2013 at 7:30 am #44591

In which directory should I upload the s2scanner file in order to check for network configuration errors?

The WordPress directory, where wp-config.php is. Knowledge Base » Common Troubleshooting Tips » Server

Posted: Thursday Mar 14th, 2013 at 7:28 am #44590

Great. :)

Posted: Thursday Mar 14th, 2013 at 7:20 am #44589

Hi Marco.

1) With WP Users it is possible to see some information of a member. At this moment members of my website can change their profile in s2member. Those changes are not made in wordpress. Is there any way (maybe a plugin like WP users) to show the profiles of the members created by s2member?

By WP Users you mean this? http://wordpress.org/extend/plugins/amr-users/

The s2Member custom profile fields are stored in WordPress, but with a different format, so not every user directory knows how to get to it. The AMR one can, though. http://wpusersplugin.com/3086/user-lists-and-filtering-with-s2member-fields/

2) I am a user of the pro forms. Are the pro forms compatible with buddypress?

The pro-forms don’t integrate with BuddyPress profile fields, if that’s what you mean. If you mean if creating a user with a pro-form will make an account in a site that has BuddyPress, then yes. You can use a free registration pro-form in your BuddyPress site and test it. [hilite path]Dashboard -› s2Member® -› PayPal® Pro Forms -› Free Registration Forms[/hilite]

3) Is het possible to create a link to a s2member profile? For example. I use an event manager and I would like to show some member information to every visitor of an certain event.

The profile itself is WordPress’, not s2Member’s. User profiles are not public in WordPress, but there are plugins that help with that, like BuddyPress.

Or by s2Member profile, do you mean the s2Member custom profile fields? [hilite path]Dashboard -› s2Member® -› General Options -› Registration/Profile Fields[/hilite]

These can be gotten from the database to display in a page with some custom coding. http://www.s2member.com/codex/stable/s2member/api_functions/package-functions/#src_doc_get_user_field%28%29


I hope that helps. :)

Posted: Thursday Mar 14th, 2013 at 6:39 am #44587

Thanks.

Did you complete the PayPal integration? Did you verify that everything is correct on s2Member’s and PayPal’s sides? [hilite path]Dashboard -› s2Member® -› PayPal® Options[/hilite]

Could you submit your site’s info so I can look at the s2Member logs for PayPal? Please include what transactions are the ones that had the problem, so I look them up in the logs. Let me know when you sent it. s2Member® » Private Contact Form

Thanks. :)

Posted: Thursday Mar 14th, 2013 at 6:25 am #44586

s2Member basically protects content on single sites and has no real network awareness to manage access at the sub site level from the main site. No membership plugin seems to do so which is quite surprising to me as it seems like such an obvious use case.

This is a limitation that WordPress multisite itself imposes. Although the WP files and db tables are shared between all blogs in the network, each blog has its own scope. Users belong to the blog they register in, not the network. I see that Raam explained this before too:
http://www.s2member.com/forums/topic/question-about-multisite-subsites-creation/#post-18542
http://www.s2member.com/forums/topic/questions-about-multisite-installation-setup/#post-25103

That said, there may be hacks/plugins that let you share users between blogs in the network.

The s2Member features related to multisite can be seen here: [hilite path]Dashboard -› s2Member® -› Multisite (Config)[/hilite].

Posted: Thursday Mar 14th, 2013 at 5:59 am #44585

Hi Alex.

Could you submit your site’s info so I can take a look at your s2Member logs? Let me know when you sent it. s2Member® » Private Contact Form

Thanks. :)

Posted: Thursday Mar 14th, 2013 at 5:48 am #44584

Thanks for the update, Alex. Glad it’s working now. :)

Posted: Thursday Mar 14th, 2013 at 5:46 am #44583

Hi Toyas.

More details: Is S2Member plugin coded to rely on the subscription IDs or the email address as opposed to usernames and passwords for removing access? Because we don’t know what happens with user when they change their name/pass or cancel subscription and how this data is shared with CCBill.

ccBill provides a Subscription ID which is stored in the user’s profile. [hilite path]WP Admin -> Users -> Edit user -> Paid Subscr. ID[/hilite]

With the proper s2Member-ccBill integration configuration, s2Member will have these users’ payment gateway set to ccbill and the subscr. ID populated. In the future when ccBill notifies s2Member about this subscription, s2Member will know when it gets cancelled and set an EOT time for access to expire.

2. We decided to have S2Member create an username and password after the payment. We still don’t understand completely how Login/Registration works with CCBill. With my developer we figured the process like this below. Is that correct?

The user clicks the ccBill button created with s2Member’s shortcode, he goes to ccBill to checkout, is returned to s2Member’s return URL so s2Member knows about it. [hilite path]Dashboard -› s2Member® -› ccBill® Options -› Approval/Denial URLs[/hilite]

s2Member sets a cookie that’ll let him register even if Open Registration is disabled, and the cookie will also tell s2Member on registration what paid access to give this new account (e.g. level 1). [hilite path]Dashboard -› s2Member® -› General Options -› Open Registration[/hilite]

s2Member also sends the Signup Confirmation email, which includes a signup link which does a similar function to the cookie: let him register and give the new account the access he paid. [hilite path]Dashboard -› s2Member® -› ccBill® Options -› Signup Confirmation Email[/hilite]

The user then proceeds to register his account, after which WordPress will send the New User email, which you can customize with s2Member. Knowledge Base » Editing the New User Email Notification with s2Member®


I hope that helps. :)

Posted: Thursday Mar 14th, 2013 at 5:24 am #44582

Hi Ulrich.

1) The user received no Welcome email with login instructions
2) I did not receive an email confirmation, that a new user signed up (which I usually get).

It sounds like there’s something in your s2Member-ClickBank integration that needs to be fixed. Either the settings you entered in s2Member, or the ones in ClickBank, or the button you’re using…

Are you using the s2Member shortcode for the ClickBank button in the same WordPress where you have s2Member?

Did you double-check all the integration to make sure there isn’t anything missing or wrong? [hilite path]Dashboard -› s2Member® -› ClickBank® Options[/hilite]

After you do that, enable logging and do some test purchases with the test card ClickBank provides. [hilite path]Dashboard -› s2Member® -› Log Files (Debug) -› Logging Configuration[/hilite]

The weird thing is: the system did create a new User-account. But no email was sent. Also, I noticed that the “Paid Subscriber ID” for this user is blank.

If you have Open Registrations enabled, then he may have just registered as a free user because s2Member still isn’t working with ClickBank properly to set a paid level for this user after purchase.

If you don’t mean to give free accounts, I’d disable that. [hilite path]Dashboard -› s2Member® -› General Options -› Open Registration[/hilite]

Posted: Thursday Mar 14th, 2013 at 4:50 am #44581

If I sign up for PayPal Pro (PayFlow Edition) , is this API request will work without any modifications?

No, it’ll be the same with Express Checkout or PayPal Pro, you’d still need to calculate the paid time left and adjust the subscription’s initial term with it in the pro-form’s shortcode.

But how can I know is this EOT for current lavel ot it is EOT for Buy Now?

You can’t, right now there’s only one EOT time. When selling a combination of subscription with buy-nows, the only way to not have the EOT problem would be if the buy-nows were selling lifetime (without EOT) custom capabilities and adjusting the Auto EOT Behavior so ccaps aren’t removed when the level is demoted to 0. [hilite path]Dashboard -› s2Member® -› PayPal® Options -› Automatic EOT Behavior -> Membership EOTs also Remove all Custom Capabilities[/hilite]

But if your plugin simply gave the following data:
1. The number of days (or date) of the next payment for the current level.
2. EOT for Buy Now.
3. EOT (if the user cancel your subscription) for the current level.
(2 and 3 – should be in different variables. It is very bad that one value removes other.)

It would be much simpler.

That’s very true, we’re aware of the current limitations. All these will not be a problem in the new s2Member we’re developing, but it’s still not ready and we don’t have a release date yet.

Posted: Thursday Mar 14th, 2013 at 4:37 am #44580

Got the login info. I couldn’t reproduce it yet…

If you suspect it’s RoboForm, could you test for a while not using the browser with it when you login to your WP admin area? See if it happens again without RoboForm involved in any way.

Viewing 25 replies - 1,801 through 1,825 (of 7,376 total)

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