latest stable versions: v150827 (changelog)

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Cristián Lávaque


My Latest Replies (From Various Topics)

Viewing 25 replies - 2,601 through 2,625 (of 7,376 total)
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Posted: Sunday Dec 16th, 2012 at 8:05 am #34776

Oh, I see! Thanks so much for the update. I’m very glad you sorted it out. :)

Posted: Sunday Dec 16th, 2012 at 8:04 am #34775

Excellent! Thanks the update. I’m glad I could help you with that. :)

Posted: Sunday Dec 16th, 2012 at 8:03 am #34774

Okay. Could you send the site’s info so I take a look at how you configured the tracking in s2Member, please? s2Member® » Private Contact Form

Thanks!

Posted: Sunday Dec 16th, 2012 at 8:00 am #34773

Hi Mark.

Could you please show a screenshot of your tax settings panel? [hilite path]Dashboard -› s2Member® -› PayPal® Options -› Tax Rate Calculations[/hilite]

And a link to the pro-form where this is happening to try it?

Thanks!

Posted: Sunday Dec 16th, 2012 at 7:53 am #34772

You can do something like that using custom capabilities. Please watch this video: Video » s2Member (Custom Capabilities)

I hope that helps. :)

Posted: Sunday Dec 16th, 2012 at 7:51 am #34771

Hi Wayne.

No, that’s not possible in s2Member Pro either.

s2Member doesn’t password protect the content, it protects it based on the user account’s access level. Creating an account does require a username and password, but also an email address. The step where he has to enter the user/pass to view content, would pretty much be the same as logging in if he registered.

It is possible to sell access without requiring registration if you using the Specific Post/Page restriction, but that doesn’t do categories. You can protect posts and groups and bundle them, but a bundle you sold wouldn’t be updated in the future with new posts you create.

I hope that answers the question. Let us know if you have any others. :)

Posted: Friday Dec 14th, 2012 at 7:46 am #34648

The pro-forms require JavaScript to work correctly, that’s why you are seeing this happen when JS is disabled.

Yeah, it’s not ideal and we’ll improve it in the next generation of s2Member. Changing it in the current one would require big changes in the code, risking introducing new problems and bug fixing. All big coding is rather dedicated to getting the next generation ready for release instead.

Posted: Friday Dec 14th, 2012 at 7:38 am #34647

You can do it here, x’ing out any private info. Put them inside HTML code tags, please. [hilite mono]<[/hilite][hilite mono]code><[/hilite][hilite mono]/code>[/hilite]

Posted: Friday Dec 14th, 2012 at 7:36 am #34646

Will the people that signed up have to sign up again in order for it to be logged?

Cuz that money has already been established? So I’m not sure if we can do that?

How can we fix this?

Well, if the user paid you and you want to tie that subscription to the account he already had, you can edit his profile, add “paypal” as the payment gateway and enter his subscr. ID in the field for it. Leave the EOT field empty, it’ll be populated by s2Member when PayPal notifies it about the subscription’s end.

We still are having problems with the yearly receipt thing.

I see in the PayPal email you took the screenshot of, that it says Dec 2013… weird. Did you do the test purchase with logging enabled so we get log entries to review? Please post those here x’ing out any private info. Thanks!

Posted: Friday Dec 14th, 2012 at 7:27 am #34645

Hi Amanda.

So what you call tiers, are the s2Member levels, is that correct? There’s a setting to control the navigation menus based on the level access the user has. Please play with it a bit and let me know if it does what you’re asking: [hilite path]Dashboard -› s2Member® -› Restriction Options -› Alternative View Protection -> Nav Menus[/hilite]

I hope that helps. :)

Posted: Friday Dec 14th, 2012 at 7:22 am #34643

Hi Marko.

If you’re using W3TC, make sure you have object and database caching disabled, since they are known to cause trouble.

Other things to try… Here’s an article with a few: Knowledge Base » Common Troubleshooting Tips

Let us know how it goes! I hope you find what’s causing it.

Posted: Friday Dec 14th, 2012 at 7:20 am #34642

Thanks for the update! I’m very glad you could solve it and that I could help you. :)

It might make sense to compile a list of various plugins or what ever else causes problems with S2 for future situations like this.

Yes, we have a partial list of plugin conflicts here: http://www.primothemes.com/forums/viewtopic.php?f=36&t=6309

The troubleshooting tips article gives a very good approach to find the most common sources of problem. Knowledge Base » Common Troubleshooting Tips

And there are the forums to search for the problem you may be experiencing, to see if others had already mentioned it. That’s why we do our support publicly, to leave a record that will help others in the future.

Let us know if you have more questions!

Posted: Friday Dec 14th, 2012 at 7:15 am #34641

No time for it yet, so you may prefer to customize yours sooner than that.

Posted: Friday Dec 14th, 2012 at 7:11 am #34640

Unfortunately, it didn’t seem to bring through the email address.

Brian, are the other replacement codes working, giving the values for those variables?

What tracking code are you using, the Signup one? [hilite path]Dashboard -› s2Member® -› API / Tracking -› Signup Tracking Codes[/hilite]

There’s a code that can be used to log the notifications API, and could be modified a bit to log the tracking API.

Create this file in your root WordPress installation: /s2-api-notification.php

[hilite pre_code]

[/hilite]

Now you attach this single script to all of your s2Member API Notifications, as follows:
http://yoursite.com/s2-api-notification.php?type=payment&txn_id=%%txn_id%%&#8230; etc, etc…(including all Replacement Codes).

Do this for each API Notification.

The end result is that each API Notificiation is logged by the PHP script, along with all possible Replacement Codes.

To use it in the tracking boxes, instead of just the URL, try putting it in an image tag:

[hilite pre_code]

[/hilite]

I hope that helps.

Posted: Friday Dec 14th, 2012 at 6:47 am #34632

William, are some getting added or no one is?

Could you check if they confirmed the subscription? They don’t show up in the list before confirming.

Posted: Friday Dec 14th, 2012 at 6:40 am #34631

Hi Achilles.

When they go to their profile/account page, I want to display options to upgrade or cancel plans and also the time of automatic renewal (in case of recurring membership plans) or time of membership expiry.

You can create a page in WP to be the “my account” page or something like that, and display the modify and cancel buttons there, as well as other things.

The EOT time is not available to s2Member, because the membership keeps going until cancelled. It’s when PayPal ends the subscription for whatever reason, that it informs s2Member about it and s2Member sets the EOT time in the user’s account. For this reason, s2Member can’t say when the EOT will happen.

About renewal dates, you could calculate those based on the time the user paid for that access level and what the recurring period is. You can use this to get the paid registration time:

[hilite pre_code]
$time = s2member_paid_registration_time (); // ... first "paid" registration and/or upgrade time.
[/hilite]

These are the same in the free or paid versions of s2Member.

I hope that helps. :)

Posted: Friday Dec 14th, 2012 at 12:35 am #34514

You had mentioned there is a “more” html tag that I could add to the posts that would prevent non-subscribers from seeing the content. But I sure could use some help in setting this up, because I am stuck.

The “more” tag is what to you add to mark where the post excerpt ends in the archives/home. You just add [hilite code][/hilite] to your post.

What trouble are you having?

Posted: Thursday Dec 13th, 2012 at 7:05 pm #34499

Hi Andrew. That’s odd, first time I hear about this problem happening. What is your setting for [hilite path]Dashboard -› s2Member® -› General Options -› Registration/Profile Fields[/hilite]? That’s probably the only access s2Member affects in the admin area.

Posted: Thursday Dec 13th, 2012 at 6:48 pm #34498

Hi Peter.

Yes, you can remove the s2Member folders and upload them again without losing the s2Member data if you have the Deactivation Safeguards enabled. [hilite path]Dashboard -› s2Member® -› General Options -› Deactivation Safeguards[/hilite]

Posted: Thursday Dec 13th, 2012 at 6:46 pm #34496
Posted: Thursday Dec 13th, 2012 at 6:43 pm #34495

Hi Gary.

You could use Google Analytics with the tracking API in s2Member. Video » s2Member (API Tracking/Notifications)

Posted: Thursday Dec 13th, 2012 at 6:41 pm #34494

I have changed the link from https://s3.amazonaws.com/CarnetMcommeMuses/Calendrier.zip to http://escapadescreatives.mcommemuses.com/?s2member_file_download=Calendrier.zip like mentioned in the Download/Amazon3 storage option but when I click on the link, I still get the “AccessDeniedAccess

That link still doesn’t have a download key. Please read this: [hilite path]Dashboard -› s2Member® -› Download Options -› Advanced Download Restrictions[/hilite]

Do I have to have access to /wp-content/plugins/s2member-files?

No, that’s not used when you integrate with S3.

Posted: Thursday Dec 13th, 2012 at 6:32 pm #34493

Ah, glad you found the cause. Thanks for the update.

By the way, will removing all rules by my host, and SSL-enabling the page with the s2member_force_ssl=yes custom field solve the problem?

I’d guess so, since other site owners using s2member_force_ssl don’t have this problem. :)

Posted: Thursday Dec 13th, 2012 at 6:29 pm #34492

Hmm… Is the user logged into his account when he loads the page with the PayPal button? And does he already have a subscription?

I see you’re using do_shortcode in a PHP block, why? Do you also have this problem if you just use the shortcode in a post/page normally?

Posted: Thursday Dec 13th, 2012 at 6:21 pm #34491

Got ya. Thanks for the update. :)

Viewing 25 replies - 2,601 through 2,625 (of 7,376 total)

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