Eduan

Hello Dirk,

I’m afraid you can’t do this by default with s2Member. You would need to modify roles and make your plugin make use of roles as well.

A role modifier that works well with s2member is the Capability Manager Enhanced plugin.

– Eduan

Hello Vincent,

This error you’re getting is caused by the settings under Dashboard -› s2Member® -› Restriction Options -› Unique IP Access Restrictions. It’s when several IPs login to the same account, and in this case when they all use the same unique page/post link.

– Eduan

Hello Matt,

Your client needs to buy his own license of s2Member pro, yes, the developer shouldn’t provide the pro version, the client should.

And the license only counts for live websites, it doesn’t count for Staging websites in other words, you can buy a single-site license and have several test websites. The Primary Domain field should contain the URL of the Production URL.

– Eduan

Do you know if this is possible with custom coding? Did you have a look at Amazon payments yet?

Do you have any resources on how to modify existing gateways?

It is possible with custom coding, here’s the clue on how to add new payment gateways: Pre Sale FAQs » Can I add support for other payment gateways?

I found this thread on DigitalRiver integration (http://www.s2member.com/forums/topic/custom-payment-gateway-flowchart-overview/) and you talked about a major upcoming release where the API would be streamlined and integration of new gateways would be much easier. Is this already included in the current version(since the switch to the new numbering scheme one gets lost if there were major releases or not)? Where can I find documentation?

Not in the current s2Member, no. The payment gateways API will be very improved in the new s2Member being developed. We’ll make an announcement when it gets release and it’ll be very obvious that it changed. You’ll know when it happens. :)

– Eduan

Hello Rich,

Do you have any s2-hacks.php or any Must-use plugin setup for s2Member? If yes, couldyou try disabling them and see if that solves the problem?

If not, could you lease try these common trouble shooting tips:
Knowledge Base » Common Troubleshooting Tips

– Eduan

Hello James,

Basically you want to show different content depending on the user’s access correct?

You can achieve this using s2Member’s conditionals, you can read about them in this article:
Knowledge Base » Simple Shortcode Conditionals

– Eduan

Hello Elayne,

It seems Cristian was helping you in your other post regarding the import:
http://www.s2member.com/forums/topic/trouble-importing-amember-database/

I don’t know how it’s going on the email side, but it seems on the forums he is helping you following the support policy (s2Member® » Support Policy). 48 hours did not pass before you received an answer. :)

As stated in the refund policy, you may only receive a refund if s2Member fails to work as promoted and we weren’t able to solve the problem. Within 30 days of purchase:

However, we will consider a refund within the first 30 days of your purchase, if you are unable to install a Product. Or, if the Product fails to perform basic functions, as designed. And, you HAVE already worked with, and followed all advice presented by our support team, in an effort to resolve these issues. Any refunds that are processed, will be granted at the sole discretion of s2Member®. No refunds will be given after 30 days from the initial purchase whatsoever. By purchasing a Product at s2Member.com, you agree to the terms of our Refund Policy. You cannot cancel a purchase or receive a refund for a purchase.

s2Member® » Terms » Refund Policy

So basically, I’m afraid we can’t provide a refund, following the refund policy. :/

– Eduan

Hello Anthony,

Does your browser have JavaScript enabled? If it doesn’t then this won’t work, since it requires JavaScript to check if the fields are checked.

Also, you added the terms and conditions following this article?:
Knowledge Base » Force Terms & Conditions agreement

– Eduan

Hello Ganaxi,

It seems the code you posted got all messed up by PHP, can I assume that the original was the following?:

I’m afraid that isn’t covered by the refund policy. :/

The refund policy only covers those cases when s2Member did not work as promoted and you didn’t receive the help necessary to get it to work (following the support policy, s2Member® » Support Policy), and you’re within the first 30 days of your purchase.
s2Member® » Terms » Refund Policy

– Eduan

Hello Andrew,

I’m afraid I don’t understand.

You mean that they can only login from a certain page/post? Or only from a specific post/page restricted post/page for example?

Could you please be a little clearer on this regard? Thanks!

– Eduan

Hello Dave,

I’m afraid currently s2Member does not store this info anywhere AFAIK.

It is however a feature that’s coming in the next generation of s2Member, which should be released someday this year.

– Eduan

Hello Lorin,

Could you please check what page is set as the login welcome page. A URL would be nice as well. :)

Also the URL you provided looks very unnatural, or wrong, can’t put my finger on it. :/

However before posting the URL, could you please try these common trouble shooting tips:
Knowledge Base » Common Troubleshooting Tips

– Eduan